Terms & Conditions

Terms of use

Please read this section carefully as it contains the legal terms and conditions that you agree to when you use this site.

  • Operator
    This site is operated by The Body Shop International plc (registered number 1284170, VAT number GB 543 9386 15) from its registered address at Watersmead, Littlehampton, West Sussex, BN17 6LS, UK.
  • Availability of the site
    We have taken every care in the preparation of the site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the site at all times.
  • Information on the site
    The information on the site has been included in good faith for general informational purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to its accuracy or completeness. Any statements, images and representations provided on this site are indicative only and are intended only to reflect the general look, feel and operation of The Body Shop system, which is subject to change at any time.
  • Ownership of the materials on the site
    The Body Shop International Plc is, unless otherwise stated, the owner of all copyright and database rights in the site and its contents. You may not publish, distribute, extract, re-utilise, or reproduce any part of the site in any material form (including photocopying or storing it in any medium by electronic means) other than in accordance with the limited use licence set out in our copyright notice or as permitted by the Copyright Designs and Patents Act 1988 or the Copyright and Rights in Databases Regulations 1997 as applicable or any equivalent legislation as may apply in your country.
  • Trade marks
    All brand, product and service names used in this site are the trade marks, trade names or service marks of The Body Shop International Plc unless otherwise stated. You may not market or distribute products or offer services under or by reference to or otherwise use or reproduce any such trade marks, trade names or service marks without the prior written permission of The Body Shop International Plc or the owner of such trade marks, trade names or service marks.
  • Copyright
    The Body Shop International plc 1979-2014. All Rights Reserved. The contents of these pages are © The Body Shop International plc. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions:- Licence to copy for personal use: You may make copies of the site as necessary incidental acts during your viewing of it, and you may take a print for your personal use of so much of the site as is reasonable for private purposes.
  • Disclaimer of warranties and liability
    To the fullest extent permitted by law all warranties (express or implied) in respect of the Site and the content of and your use of the same are excluded. Except in the case of death or personal injury caused by our negligence, to the fullest extent permitted by law we exclude all liability to you in respect of your use of this site.
  • Amendments of the terms
    We reserve the right to amend these Terms without notice to you from time to time. Any such amendment shall be effective once the revised terms have been posted on the site.
  • Applicable law
    These Terms are governed by and will be construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the English Courts.


By communicating with us through this platform you agree that:

The nature of communications between us is confidential and any information that we disclose to you shall be treated as being confidential information. You shall not, without our prior written approval, make any public statement or issue any images or copy relating to the these communications or such information in, on or through any media anywhere in the world (including on the internet such as by way of “blogs” or other self-publication), nor will you disclose to anyone or otherwise make use of any trade secrets or any confidential information about The Body Shop International plc (“we”, “us”, “The Body Shop”), its contractual relations, its products, markets, formulations, financial, technical or other commercial transactions. All notes and memoranda of any such trade secrets or confidential information made or received by you shall remain the property of The Body Shop at all times.

You understand and acknowledge that any communication between us through this platform does not constitute a grant or an offer of a grant of a franchise and that any wording in any communication which could be so read shall be treated as being SUBJECT TO CONTRACT.

We shall use any personal information (“Data”) submitted by you to us in connection with the administration of this platform and for communicating with you regarding franchising at The Body Shop and evaluating your suitability as a franchise partner. We shall process your Data securely and will only share them within The Body Shop group of companies (The Body Shop International Plc and its subsidiaries) as well as in the L’Oréal group of companies (L’Oréal S.A. and its subsidiaries), as well as with certain contractors (acting on our behalf and according to our instructions with adequate security measures) anywhere in the world (including in countries that may not offer the same level of protection of personal data than your home country). We will never otherwise share your Data with unaffiliated third parties without your explicit consent. You have the right to access your Data and to ask for the rectification of any inaccurate Data.”

If you are an individual and the data that you submit to us is personal data within the meaning of the UK Data Protection Act or other similar legislation anywhere in the world, we will treat your data in accordance with our data privacy policy.